Patient Access Policy
1 Introduction This information sets out how The Avenue Surgery ensures that all patients can access timely and appropriate clinical care 2 Objectives 2.1 Patients can access information, care, or...
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...
Privacy
Privacy notice This Policy is about what happens to the information that the Practice collects about you whenever you come to see us. It also tells you how we make...
Sexual Safety in Healthcare
Sexual Safety in Healthcare – Our Commitment to Our Staff and PatientsWe believe that everyone involved in healthcare—whether working, training, or learning—deserves to feel safe, respected, and supported.We are proud...
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...
Date published: 8th April, 2026
Date last updated: 8th April, 2026